Business Retail and Supply Chain Management
CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
Summary
- Digital certificate - Free
- Reed Courses Certificate of Completion - Free
- Tutor is available to students
Add to basket or enquire
Overview
Updated 2025
The diligent course covers the fundamentals of retail and supply chain management, providing practical information for success in business. You'll learn about retail strategy, consumer rights, and the value of understanding customer behaviour. The course also covers retail psychology, effective communication, and the art of merchandising.
This course, which includes lessons on supply chain management, supplier negotiation, and store security, will provide you with the skills you need to excel in retail management and build a successful retail business.
Key Features:
- CPD Certified
- Free Certificate from Reed
- Developed by Specialist
- Lifetime Access
Certificates
Digital certificate
Digital certificate - Included
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
CPD
Curriculum
Course media
Description
Gain essential skills in Business Retail and Supply Chain Management, focusing on the fundamentals of retail management, including consumer rights, behavior, and psychology. Learn how to create effective retail strategies and pricing models, select optimal store locations, and build a strong retail brand. Explore multi-channel selling, customer service, and how to keep up with trends to target the right audience. Enhance communication with customers and understand retail buying, merchandising, and negotiating with suppliers. Develop expertise in supply chain management within the retail context and improve management skills to lead your team. Finally, ensure your store's safety and security with proper health and safety procedures.
Course Curriculum:
Section 1: Foundations of Retail Management
- Introduction to the Retail Industry
- Understanding the Consumer Rights Act
- The Role of Consumer Behaviour in Retail
- Exploring Retail Psychology
- Developing a Retail Strategy
- Retail Pricing Strategies and Tactics
- Selecting the Ideal Retail Location
Section 2: Retail Leadership, Logistics, and Safety
- Supply Chain Management in Retail
- Leadership and Team Management Skills for Retail
- Developing Store Security and Loss Prevention Procedures
- Health and Safety Guidelines for Retail Environments
Section 3: Enhancing Retail Operations and Sales
- Managing and Building a Retail Brand
- Selling Across Multiple Channels
- Managing the Sales Process and Checkout Interactions
- Leveraging Trends to Target Customers Effectively
- The Importance of Customer Communication
- Retail Buying and Effective Merchandising
- Negotiating Optimal Deals with Suppliers
Learning Outcomes
- Understand the fundamentals of retail management and industry practices.
- Apply knowledge of consumer rights and retail laws effectively.
- Analyse consumer behaviour and its impact on retail strategies.
- Develop and implement effective retail pricing and brand management strategies.
- Manage retail locations, sales processes, and customer interactions proficiently.
- Navigate supply chain management and store security protocols effectively.
Who is this course for?
- Retail managers seeking to enhance their skills.
- Store owners looking to improve operational efficiency.
- Aspiring retail professionals aiming for career growth.
- Individuals interested in understanding retail psychology and strategies.
- Those wanting to specialise in supply chain management within retail.
Career path
- Retail Manager
- Store Operations Manager
- Supply Chain Coordinator
- Retail Buyer
- Merchandising Manager
- Customer Service Supervisor
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Provider
Online Training Academy: Your Premier Destination for High-quality Online Courses.
Online Training Academy is a premier provider of online education, dedicated to empowering individuals and businesses through high-quality, CPD-accredited training programs. Established by a team of industry experts, we offer a diverse range of courses designed to enhance professional skills and organisational performance across various sectors.
At Online Training Academy, we are dedicated to transforming the way individuals access education and enhance their skills. Whether you are looking to enhance your professional skills, explore new hobbies, or achieve academic excellence, our diverse course offerings have you covered. We are chosen by over 200,000 students and partnering with 2,000 businesses globally.
How Are We Different?
- 200,000+ Students
- 2,000 Business Partners
- 3,000+ CPD Accredited Courses
At Online Training Academy, we develop interactive video-based online courses tailored to meet the critical training needs essential for business success.
Our Corporate Training Offerings:
- Any time course access from any device
- Dedicated Business Dashboard
- Reporting & User Management
- Instant Certification & Validation
- 24/7 Tutor Support & Customer Service
- Competitive Pricing
Accreditations and Memberships:
- CPD Quality Standards Accredited
Add to basket or enquire
Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
