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Diploma in Hospitality Marketing

Updated: 2025| CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee

Provided by High Skills Training

Summary

Price
£25 inc VAT
Study method
Online, On Demand What's this?
Duration
3.8 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

1 student purchased this course

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Overview

★★ 1500+ Positive Reviews from Learners! ★★
The CPD-Accredited Diploma in Hospitality Marketing is expertly designed to give you a competitive edge in the dynamic and fast-paced world of hospitality and tourism. Whether you're entering the industry or seeking to advance your current career, this comprehensive training provides the marketing expertise needed to thrive in hotels, restaurants, resorts, and travel services.

Diploma in Hospitality Marketing Bundle Includes:

  • Hospitality Marketing
  • COSHH (Control of Substances Hazardous to Health) Training Course
  • Health and Safety at Work
  • GDPR Training

What's New?

MCQ-Based Assessment with unlimited retakes
Instant CPD Certificate upon successful completion

Bonus Courses:

  • COSHH (Control of Substances Hazardous to Health) Training Course
  • Health and Safety at Work
  • GDPR Training

Unlock Opportunities in Hospitality Marketing

Take the next step in your career with High Skills Training’s Level 3 Diploma in Hospitality Marketing. This flexible, fully online course equips you with the practical skills and marketing knowledge needed to attract guests, promote services, and elevate the customer experience in hospitality businesses.

You will gain hands-on insight into creating effective marketing campaigns, managing online presence, improving guest satisfaction, and understanding the latest tourism and consumer trends. The course also includes bonus training in key compliance areas, helping you maintain safety and data protection standards in any hospitality role.

Course Highlights:

  • Hospitality Marketing Strategy: Learn how to design and implement strategic marketing plans tailored to hospitality businesses.

  • Digital Marketing for Hospitality: Master online marketing methods including SEO, PPC, content marketing, and email campaigns.

  • Social Media Management: Enhance brand visibility and customer engagement across social media platforms.

  • Branding and Promotion: Understand how to build a compelling brand and create promotional materials that attract guests.

  • Customer Relationship Management (CRM): Learn how to retain customers and improve loyalty through data-driven strategies.

  • Tourism and Consumer Behavior: Discover how travelers make decisions and how to position services to meet their needs.

  • Guest Experience Optimization: Deliver high-quality customer experiences that encourage repeat business and positive reviews.

Bonus Courses:

  • COSHH Training Course: Understand health hazards and control measures in hospitality environments.

  • Health and Safety at Work: Learn how to create and maintain a safe working environment for staff and guests.

  • GDPR Training: Ensure legal and ethical management of customer data in compliance with UK and EU regulations.

Learning Outcomes:

  • Develop a solid understanding of hospitality marketing principles and best practices.

  • Create and manage effective digital and offline marketing campaigns.

  • Improve branding, guest satisfaction, and customer engagement strategies.

  • Apply health and safety protocols and data protection policies in hospitality settings.

  • Achieve a CPD-accredited qualification that enhances your career potential.

  • Gain confidence in hospitality communication, promotion, and service delivery.

Why Choose High Skills Training?

  • CPD Accredited Certification: Widely recognised qualification to boost your career across hospitality sectors.

  • Flexible Online Learning: Study anytime, anywhere, on any device, at your own pace.

  • Expert Tutor Support: Access guidance from industry professionals with real-world hospitality experience.

  • 14-Day Money-Back Guarantee: Enrol with peace of mind and full confidence.

  • Immediate Access: Start learning instantly with full course availability upon enrolment.

Student Testimonials – What Our Learners Say

★★★★★ "Extremely informative and practical. The marketing modules were detailed and the bonus courses were very helpful for compliance." — Laura Bennett
★★★★★ "Perfect for anyone in the hospitality industry looking to upgrade their marketing skills. I learned a lot about digital marketing and branding." — Mohammed Ali

Start building a successful career in hospitality marketing, tourism promotion, and customer relationship management with a trusted and flexible course provider. Enrol today in the Diploma in Hospitality Marketing with High Skills Training and gain a qualification that sets you apart.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by The CPD Certification Service

Curriculum

6
sections
42
lectures
3h 51m
total
    • 1: Welcome to the Course 02:00 PDF
    • 2: Welcome to Hospitality Marketing 01:38
    • 3: What is Hospitality Marketing? 04:13
    • 4: The Hospitality Industry Landscape 02:59
    • 5: The Role of Marketing in Hospitality 02:28
    • 6: What Drives Guest Decisions? 03:05
    • 7: Segment Your Audience 02:53
    • 8: Build Guest Relationships 03:05
    • 9: Market Research Essentials 02:53
    • 10: Create a Winning Marketing Plan 03:14
    • 11: The Marketing Mix in Hospitality 03:23
    • 12: Build a Stellar Online Presence 03:06
    • 13: Social Media Magic 01:56
    • 14: Master Online Travel Agencies 02:24
    • 15: Email Marketing 02:10
    • 16: Create a Memorable Brand 02:43
    • 17: Manage Your Online Reputation 02:40
    • 18: Storytelling for Hospitality 02:42
    • 19: Introduction to Revenue Management in Hospitality 02:22
    • 20: Dynamic Pricing and Promotions 02:52
    • 21: Upselling and Cross-Selling 02:06
    • 22: Design Memorable Experiences 03:12
    • 23: Loyalty Programs That Work 02:41
    • 24: Events and Partnerships 02:37
    • 25: The Power of Data in Hospitality 03:06
    • 26: Pre-order an Accredited Certificate 01:00 PDF
    • 27: Tools for Data Analysis 02:36
    • 28: Personalisation Through Data 02:56
    • 29: Technology in Hospitality 02:45
    • 30: Sustainability and Eco-Tourism 02:51
    • 31: Friendly Reminder 01:00 PDF
    • 32: The Rise of Influencer Marketing 02:45
    • 33: Handling Crises in Hospitality 03:37
    • 34: Post-Crisis Recovery Marketing 04:07
    • 35: Congratulations ! 01:00 PDF
    • 36: Health and Safety at Work 34:00 PDF
    • 37: COSHH (Control of Substances Hazardous to Health) Training Course 56:00 PDF
    • 38: Friendly Reminder 01:00 PDF
    • 39: GDPR Training 43:00 PDF
    • 40: Quiz 01:00
    • 41: Congratulations ! 01:00 PDF
    • 42: Get Your CPD Accredited Certificate 01:00 PDF

Course media

Description

Course 1: Hospitality Marketing

Section 1: Welcome to Hospitality Marketing

  • What is Hospitality Marketing?
  • The Hospitality Industry Landscape
  • The Role of Marketing in Hospitality

Section 2: Understand Your Guests

  • What Drives Guest Decisions?
  • Segment Your Audience
  • Build Guest Relationships

Section 3: Craft Your Hospital Marketing Strategy

  • Market Research Essentials
  • Create a Winning Marketing Plan
  • The Marketing Mix in Hospitality

Section 4: Digital Marketing for Hospitality

  • Build a Stellar Online Presence
  • Social Media Magic
  • Master Online Travel Agencies
  • Email Marketing

Section 5: Branding and Reputation Management

  • Create a Memorable Brand
  • Manage Your Online Reputation
  • Storytelling for Hospitality

Section 6: Drive Revenue with Smart Strategies in Hospitality

  • Introduction to Revenue Management in Hospitality
  • Dynamic Pricing and Promotions
  • Upselling and Cross-Selling

Section 7: Create Unforgettable Guest Experiences

  • Design Memorable Experiences
  • Loyalty Programs That Work
  • Events and Partnerships

Section 8: Data-Driven Marketing and Analytics

  • The Power of Data in Hospitality
  • Tools for Data Analysis
  • Personalisation Through Data

Section 9: Emerging Trends and Innovations in Hospitality

  • Technology in Hospitality
  • Sustainability and Eco-Tourism
  • The Rise of Influencer Marketing

Section 10: Crisis Management and Recovery

  • Handling Crises in Hospitality
  • Post-Crisis Recovery Marketing

Course 2: COSHH (Control of Substances Hazardous to Health) Training Course

Course 3: Health and Safety at Work

Course 4: GDPR Training

What Next ?

After completing this course,visit for more resources to level up your career.Here are some of the courses we offer:

  • Level 3 HACCP Training
  • Food Safety and Hygiene Level 2
  • COSHH Training for Cleaners
  • Health and Safety at Work
  • Manual Handling Training
  • Fire Safety Awareness Training
  • Risk Assessment Training
  • First Aid at Work
  • Food Allergen Awareness
  • Safeguarding and Child Protection
  • Workplace Health and Wellbeing

This course prepares you with the skills and knowledge required to enter this field.After completing the course,you can consider attending the following programs to get more professional certification:

  • NEBOSH National General Certificate in Occupational Health and Safety (NEBOSH Certification)
  • CIEH Level 3 Award in Food Safety for Catering (CIEH Certification)
  • IOSH Managing Safely (IOSH Certification)
  • City & Guilds Level 3 Award in First Aid at Work (City & Guilds Certification)
  • HSE Accredited Manual Handling Training (HSE Certification)
  • RSPH Level 2 Award in Food Hygiene and Safety (RSPH Certification)
  • COSHH Level 2 Training (CPD Certification)
  • CPD Accredited Risk Assessment Training (CPD Certification)
  • British Safety Council Level 2 Award in Health and Safety (British Safety Council Certification)
  • TQUK Level 3 Emergency First Aid at Work (TQUK Certification)
  • RoSPA Approved Fire Safety Training (RoSPA Certification)
  • UKATA Asbestos Awareness Training (UKATA Certification)

For more resources to advance your career, visit highskillstraining Explore our comprehensive library of 200+ meticulously designed courses

Who is this course for?

The Diploma in Hospitality Marketing is ideal for:

  • Aspiring hospitality professionals who want to enter the industry with strong marketing and customer service knowledge.

  • Hotel, restaurant, and tourism staff looking to upskill and take on marketing or promotional responsibilities.

  • Marketing professionals aiming to specialise in hospitality, travel, and tourism sectors.

  • Entrepreneurs and business owners in hospitality seeking to grow their brand, attract more guests, and boost revenue.

  • Recent graduates or students in hospitality, tourism, or marketing fields who want to enhance their CV with a recognised qualification.

  • Anyone interested in the hospitality industry who wants to understand how marketing plays a vital role in guest satisfaction and business growth.

Requirements

There is no prerequisite for this. Don’t worry—we will teach you everything step by step.

Career path

After completing the Diploma in Hospitality Marketing, learners can pursue a variety of roles in the hospitality, tourism, and service sectors, such as:

  • Hospitality Marketing Executive – £24k to £35k

  • Hotel Marketing Coordinator – £26k to £38k

  • Guest Relations Manager – £28k to £40k

  • Customer Experience Executive – £25k to £36k

  • Front Office Marketing Support – £22k to £29k

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

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Provider

High Skills Training

Welcome to High Skills Training, the UK's leading provider of professional development and skill enhancement. Embracing our tagline, "Skills Today, Success Tomorrow," we are committed to empowering individuals and organisations with the expertise needed to excel in a rapidly evolving world.

At High Skills Training, we understand that a successful career and a stable future are built on the foundation of continuous learning and skill advancement. Our extensive range of courses is designed to meet the diverse needs of today's workforce. We offer specialised training in Leadership Management, Personal Development, Health and Safety, IT, Compliance, and Health and Social Care, ensuring that our programs cater to various professional growth areas.

Our team of expert trainers brings a wealth of industry experience and practical knowledge, delivering courses that offer real-world value and actionable insights. Whether you are aiming to enhance your career prospects, obtain new qualifications, or boost your team’s capabilities, High Skills Training is here to guide you towards your goals.

Join us in turning potential into success and securing a promising future. Discover how our training solutions can help you or your organization achieve new levels of excellence.

View High Skills Training profile

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