Emotional intelligence
An introduction to emotional intelligence and how you can use it in effective and meaningful ways.
CST Training Ltd
Summary
- Certificate of completion - Free
- Tutor is available to students
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Overview
An introduction to emotional intelligence and how you can use it in effective and meaningful ways.
Certificates
Certificate of completion
Digital certificate - Included
CPD
Course media
Description
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally, it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.
Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact, it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.
The research shows which qualities make a star performer and while Emotional Intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area.
Who is this course for?
Target Audience This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence.
Requirements
System Requirements
The minimum you need to get started
- Browser: Up to date web browser
- Video: Up to date video drivers
- Memory: 1Gb+ RAM
- Download Speed: Broadband (3Mb+)
- You can also use your phone or tablet
Career path
For candidates that want to add more qualifications to their CV our Leadership Skills course is ILM approved and can provide them with another recognised management qualification.
For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
