Office Skills: Office Management & Administration

Office management and administration are essential in keeping any organisation functioning smoothly. This course focuses on the essential elements needed to support an efficient and organised workplace. From scheduling and record keeping to supporting budgets and using modern office technology, the skills taught here are in high demand across the UK. Every business, no matter the size or industry, relies on capable office staff who can coordinate daily operations, support teams, and maintain clear communication. Administrative staff are often the first point of contact for clients, vendors, and internal departments, making their role key to maintaining a company’s reputation and workflow.

This course covers a wide range of topics that prepare learners for diverse office roles. You will learn about essential administrative duties, such as organising meetings, supporting HR operations, using digital tools, and handling financial tasks like petty cash and invoice tracking. The course also explores the human side of the office environment, including workplace culture, team support, and communication skills. These skills are needed across nearly every sector in the UK—healthcare, education, retail, government, and private business all require reliable administrative professionals. By learning the most relevant tools and systems, you'll be ready to perform in any office setting and meet the demands of today’s job market.

Learning Outcomes:

• Manage daily office tasks and support operations.

• Use modern tools and software to stay organised.

• Support budget tracking and financial administration.

• Improve professional communication and coordination.

• Assist in HR functions and maintain office culture.

• Handle administrative documentation and schedules.

• Understand the full scope of office administration duties.

Why People in the UK Should Learn This Topic:

• Over 1.5 million administrative jobs exist across the UK job market.

• 85% of employers seek office workers with digital and communication skills

• Average salary growth for office managers rose by 9% in the last 2 years

Reed Courses Certificate of Completion

Digital certificate - Included

• Module 1: Introduction to Office Management and Administration 17:20

  • 1: Introduction to Office Management and Administration Preview 17:20

• Module 2: Administrative Operations and Procedures 19:57

  • 2: Administrative Operations and Procedures 19:57

• Module 3: Technology and Tools in Office Administration 15:25

  • 3: Technology and Tools in Office Administration 15:25

• Module 4: Financial Administration and Budget Management 10:21

  • 4: Financial Administration and Budget Management 10:21

• Module 5: Leadership, HR Support, and Workplace Culture 12:39

  • 5: Leadership, HR Support, and Workplace Culture 12:39

The Office Skills: Office Management & Administration course is designed to build key skills for those working in or entering the field of office administration. Covering five essential modules—Introduction to Office Management & Administration, Administrative Operations & Procedures, Technology & Tools in Office Administration, Financial Administration & Budget Management, and Leadership, HR Support & Workplace Culture—this course prepares learners for a wide range of roles.

The course starts by introducing the fundamentals of office organisation and the role administrators play in supporting business functions. It then moves into day-to-day administrative procedures such as handling meetings, record keeping, and maintaining schedules. Learners will also explore the digital tools used in office environments to manage workflow, communication, and file storage. In the finance module, students learn how to support budget planning, monitor expenses, and manage small-scale financial tasks that are often handled by administrative teams. The final module focuses on team leadership, HR support, and promoting a positive work environment—skills that can help improve office morale and performance.

This course reflects what UK employers are looking for: staff who are organised, tech-savvy, good communicators, and able to support financial and human resource tasks. Whether you're starting your career, seeking a promotion, or changing jobs, this course will help you become more confident and capable in any office role. The curriculum was created to align with real-world responsibilities and tools commonly used across the UK office landscape.

• Job seekers aiming for administrative roles

• Current staff looking to move into office management.

• Small business owners managing their operations

• School leavers or college students entering the workforce

• Professionals switching careers into business support

• No previous experience needed

• Beginner-friendly and easy to follow

• Great for improving current admin skills

• Suitable for advanced learners, refreshing knowledge

• Office Administrator (£22k–£28k)

• Office Manager (£28k–£36k)

• Administrative Assistant (£21k–£26k)

• Executive Assistant (£30k–£40k)

• Personal Assistant (£27k–£34k)

• HR Administrator (£24k–£30k)

• Receptionist (£20k–£25k)

• Clerical Officer (£21k–£26k)

• Operations Coordinator (£30k–£38k)

• Business Support Officer (£26k–£33k)

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