Customer Service Agent - Job Ready Programme with Career Assistance
Thames College
Elevate Your Career with Expert CV Advice, Portfolio Development, and No Surprise Fees
- Online
- 6 months · Self-paced
- Certificate(s) included
- 270 CPD points
Great service
In the next five years, the skill set required for customer service agents will evolve significantly. Employers will prioritise candidates with strong communication skills, emotional intelligence, and problem-solving abilities. Additionally, proficiency in digital tools and data
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